Your Essential Travel Security Solution

Automated security updates to keep you informed on major threats and emergencies around the world.


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SOS.

Free Premium SOS Alerts Pass with Chubb Travel Insurance

Chubb SOS Alerts is a security solution designed for the modern day travellers, enabling you to stay updated on major threats and emergencies that can impact your safety and travels. Follow the steps below to claim your FREE Premium SOS Alerts pass.

1. Register an account with your Chubb Travel Insurance policy number.
2. A FREE SOS Alerts voucher will be addded to your account. Vouchers are valid for 180 days.
3. Download the Chubb Connect app and login.
4. Redeem your voucher on the app by clicking on the "Claim" button.
5. Follow the steps on the app to Activate your SOS Alerts and add nominated emergency contacts.
6. To manage your SOS Alerts preferences, visit the SOS Alerts Settings section on the app.

CLAIM FREE SOS ALERTS

 Security intelligence on the go

While travelling, you do not always have access to the latest news. Chubb SOS alerts is a user-friendly service that will keep you informed by receiving relevant, intelligent and up-to-date information about global incidents.

  • Automated updates based on location or preferences
  • Security intelligence map and newsfeed
  • Global coverage 
  • Mark yourself as Safe or Unsafe in an emergency
  • Nominate your emergency contacts
  • Customise automatic messages to emergency contacts based on safety status

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SOS 1.

 Chubb SOS Alerts Premium - FREE with your policy

With an active Chubb SOS Alerts pass, you will get access to a wide range of innovative features designed to keep you informed and your loved ones in the loop. 

 Nominate emergency contacts
Assign emergency contacts in a few simple steps and keep your loved ones in the loop.

 Customize messages
Personalize messages for your contacts, which will be automatically triggered in an emergency event based on your safety status.

 Respond to emergency alerts
Confirm whether you are Safe or Unsafe when an emergency event occurs in your area. Your emergency contacts will be notified accordingly.

 Filter alerts based on preferences and travel plans
Customize the alerts you receive by filtering by country, type and severity. This will ensure you stay updated on alerts that are relevant to you and your needs.


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SOS 2.

 Impact zone alerts and notifying emergency contacts

With an active Chubb SOS Alerts pass, if you are within an impact zone of a major emergency event such as a terrorist attack or Category 5 hurricane, we will notify you and allow you to confirm your safety status. B

Here are ways we will contact you:

  • In-app message
  • SMS
  • Email
  • Push notification
  • USSD on the Chubb Global SIM

Simply respond with your safety status via the app, SMS or email and we will automatically notify your nominated emergency contacts. Depending on whether you are SAFE, UNSAFE, or UNRESPONSIVE, your contacts will be notified accordingly. 



BUY NOW   CLAIM FREE SOS ALERTS

SOS 3.

Stay Updated and Travel Safer with Chubb SOS Alerts


BUY NOW    CLAIM FREE SOS ALERTS

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SOS 4.

SOS Alerts User Guide

Using SOS Alerts is easy. Download the User Guide to get started today.

Download the User Guide