Chubb Connect Wi-Fi Pass is a global Wi-Fi solution that allows you to connect to supported hotspots without paying any extra fees and without the hassle of signing up or logging in at every location. Purchase Wi-Fi pass in our
online Shop or if you're a Chubb Travel Insurance policy holder, follow the steps below to claim your FREE Wi-Fi pass.
1. Register an account with your Chubb Travel Insurance policy number.
2. A FREE Wi-Fi voucher will be added to your account. Vouchers are valid for 180 days.
3. Download the Chubb Connect app and login.
4. To start your Wi-Fi pass, redeem your voucher on the app by clicking on the "Claim" button.
5. The app will automatically set up your device: wait until you see the confirmation that your device is successfully set up.
6. Connect to a supported Wi-Fi hotspot and start surfing!
*When connected to a supported network, Chubb provides unlimited usage. Chubb does not control the quality of hotspot or guarantee the services.
No matter if you are travelling with work or for a holiday with your family we have you covered.
Our Wi-Fi coverage will keep you connected at airports, restaurants, cafes, open-air and public hotspots, public transport, hotels and many more places you might visit during your time abroad. It is a hassle-free solution for the modern day traveller.
Use our in-App maps to guide you to the closest supported hotspot where you are. With over 64+ million hotspots world wide, there should be a hotspot close to you.
Purchase a Chubb Connect Wi-Fi Pass in the shop or register an account with your Chubb Travel Insurance to receive a free Wi-Fi Pass.
1. Download the Chubb Connect app and login.
2. If you have a Wi-Fi voucher, click on the "CLAIM" button to redeem to start your Wi-Fi service. If you purchased a Wi-Fi pass from the online Shop with the "Start Now" option, you can skip this step.
3. The app will automatically set up your device: please do not exit or close the app until you see a screen advising that your device is now set up and ready to go.
4. Ensure you have Wi-Fi enabled and select a supported Wi-Fi network from your device's Settings.
5. With a Chubb Connect Wi-Fi pass, you do not need to sign-up or login at every hotspot location: the app will simply bypass this step and allow your device to directly connect!
6. To view hotspots location, please check the Hotspots Map on the app or on our website.
Using Unlimited Wi-Fi is easy. Download the User Guide to get started today.