Chubb Connect has Wi-Fi Hotspots in 120 countries however, not all areas within the country will be supported. You should use the Locate a Hotspot search to check for the cities you are travelling to. Tap “Locate a Hotspot” from the menu and search the cities
you’ll be visiting.
You can easily manage and edit your account as well as view your Wi-Fi and usages by logging in to your account on this App. Simply go to My Wi-Fi on the App to view your account details.
Do you have an account with us?Yes
You can easily purchase Flight Delay Insurance by logging in to the Chubb Connect App and click on Flight Delay Insurance.
Log out of the app, restart your device and log back in. Make sure you wait a full 10 minutes before trying to connect to the Hotspot.
You may be using an unsupported app. Make sure you have the latest app. You should restart your device and update your app.